We collect information that you provide directly to us when creating an account, submitting a certificate of insurance, or interacting with support. This includes names, email addresses, company names, insurance documentation, and activity logs within the system. We may also collect limited technical data (e.g., IP address, browser type) to improve security and performance.
We do not sell, rent, or trade your information. We only share data with trusted third-party providers essential to delivering our services (e.g., hosting providers, email delivery platforms). These parties are bound by confidentiality and security obligations. In certain cases, we may share information to comply with legal obligations or to protect the integrity of our platform.
We take your data security seriously. Comply COI uses industry-standard encryption protocols (SSL/TLS), secure cloud infrastructure, access controls, and routine audits to safeguard all stored information. User access is authenticated, logged, and monitored. Sensitive documents like COIs are stored in secure environments with limited internal access.
You may access, correct, or delete your personal data at any time by logging into your account or contacting support. You can also request a full data export or opt out of optional communications. If your account is deleted, all personally identifiable data will be purged from our systems within 30 days unless required for legal retention.
We may update this Privacy Policy periodically. All changes will be posted on this page with the effective date noted. If changes materially impact your rights, we will notify you via email or platform alert.
If you have any questions about this Privacy Policy, please contact us at 239-235-9520.